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I had questions on our roof and how rain was falling during the recent storms. Dr Roof Roswell sent Jesus Garcia out for an appointment. He was super helpful, knowledgeable and pleasant to deal with. Having great employees is such a benefit to a company. Stephanie on the phone was also a big help. I appreciate their pleasant professionalism.
I am unsure which specific group (Roswell, Johns Creek, Cumming, etc) helped me. We had a new roof put on by Dr Roof in 2023. I had some recent questions. The women who answered the phone on a couple of calls (including Stephanie) were very pleasant and helpful. The young man Hesus came out to look at my concerns and he was very helpful and very pleasant to work with. I appreciate the professionalism and knowledge shown. Thank you.
PERFECT! This was my 3rd project with Dr. ROOF Aand they did not disappoint! My house is like brand new. I wish they did interiors!
I’m pleased to be able to write this review. It’s not often that you get great service where you can really see the care for the customer. The roof work was great. Very happy with the quality. Here is what I would really like to compliment: unfortunately there was an accident when replacing my roof that did not have to do with the roof replacement but something in my attic. After careful review of the scenario, Dr Roof chose to really show care to me as a customer and help me with the repair, even thought they were not necessarily liable. I really showed me that they cared about doing right by the customer. Props to them for really going the second mile.
They did all 54 townhomes in our community and were so professional and finished the job in two weeks. When completed everyone was very satisfied with the workmanship. I personally had 1 small shingle that bubbled up in the front entrance. I called them and even offered to pay and they said we will have someone come out Wed at 1:00 pm. Sure enough i recieved a call around 11:00 am and the person said they would be there at 1:00. I got off of work came home and it was fixed. NO CHARGE. I will use them on a 2nd home I have in N. Ga. that is getting ready for a new roof. I was very impressed with the woman I spoke to on the phone when I called at the beginning . She assured me she would schedule someone in the next few days to take a look and and possibly fixe it that day. WELL SHE DID AND THEY CAME ON TIME AND DID FIX IT. NO CHARGE. I would recommend them to anyone. I dealt wtih the Roswell location. Kenny
Dr. Roof came in and gave us a great estimate on replacing our fascia and soffit. They removed the old fascia and soffit and replaced it, including painting, in a timely manner. They disposed of all the material and raked the smaller debris out of the yard. They did a great job.
I am impressed with this company already. I called just two days ago to get an estimate was able to get a free estimate and the price that I was quoted is a great price! My service guy was Mark Deraney, he was absolutely awesome! He was very detailed and knowledgeable of everything as well as walked me through the process step-by-step. I absolutely love his personality and knowledge of the company and his job! If you decide to go with this company, you will not be disappointed! I’m excited to see the outcome of the project!!
Logan Paul was friendly and professional. He explained to me what he was going with my roof and how the repair would be done. And how much the project would cost.
Georgia Residential General Contractor License #RLCO004622 · Alabama Roofers License #31967 · South Carolina Residential Builders Commission COA #RBC992 · Tennessee Contractor’s License #83107