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I recently had the opportunity to work with a Dr. Roof that not only installed a new roof on my home but also went above and beyond in helping me resolve issues related to my previous roof's manufacturer warranty. The installation process was efficient and seamless. The team arrived promptly as scheduled, maintained a clean worksite. They took time to explain the materials being used, the installation steps, and the expected timeline. . One of the standout aspects of this company was their assistance in supporting my claim to the roof manufacturer. The original roofing material had failed well before the end of its supposed warranty period. They prepared a list of the required replacement materials necessary and communicated directly with the manufacturer on my behalf. Throughout the entire process, the staff displayed a high level of professionalism, courtesy, and transparency. Their willingness to advocate for me as a customer demonstrated their dedication to standing behind their work and supporting clients beyond just the installation. I highly recommend Dr. Roof to anyone seeking not just quality installation but also comprehensive support should any issues arise with materials or warranties. Their commitment to their customers sets them apart, and I am extremely satisfied with the outcome of both my new roof and the warranty claim process. Thank you for making a potentially stressful situation remarkably smooth and successful.