Heidi brings over 20 years of customer service experience to her role as New Roof Production and Customer Service Manager at Dr. Roof, where she has been a valued part of the team for nearly eight years. Heidi plays a key role in guiding roofing projects from start to finish helping customers understand the process, coordinating details behind the scenes, and making sure every job stays on track. Heidi understands that a new roof installation project isn’t just about materials and timelines, it’s about protecting your home and the people who live in it.

Her goal is simple: to make the roofing experience as smooth, clear, and stress-free as possible for every homeowner.

Known for her strong communication and attention to detail, Heidi believes that trust is built through honesty, follow-through, and being available when customers have questions or concerns. Clients can expect clear updates, thoughtful problem-solving, and a genuine commitment to their satisfaction. Outside of work, Heidi enjoys photography, a hobby that reflects her appreciation for detail and capturing moments that matter.