Heidi Dalrymple brings over 20 years of customer service experience to her role as Assistant General Manager at Dr. Roof, where she has been a valued part of the team for nearly eight years. Previously serving as Production and Customer Service Manager, Heidi has played a key role in guiding projects from start to finish helping customers understand the process, coordinating details behind the scenes, and making sure every job stays on track.

Heidi understands that a roofing project isn’t just about materials and timelines; it’s about protecting your home and the people who live in it. Her goal is simple: to make the roofing experience as smooth, clear, and stress-free as possible for every homeowner.

Known for her strong communication and attention to detail, Heidi believes that trust is built through honesty, follow-through, and being available when customers have questions or concerns. Clients can expect clear updates, thoughtful problem-solving, and a genuine commitment to their satisfaction.

Outside of work, Heidi enjoys photography, a hobby that reflects her appreciation for detail and capturing moments that matter.