Dr. Roof has proudly served the community for over thirty-two years and has greatly valued our relationship with you. We are now in unprecedented times and our motto “everything precious is under your roof” has taken on a new and more important meaning. As the day-to-day environment changes in response to COVID-19, we’re reaching out to you with continued thoughts of keeping you and your family healthy and safe.
Please know that we are actively monitoring the Centers for Disease Control and Prevention and other public health authorities for their recommendations. As the guidance changes, be assured that we will respond accordingly, as the safety of your family and our family are our priorities.
As an “essential service”, we are remaining open and will be working to repair and replace roofs as needed – but with some new safety procedures to ensure the health of our staff and customers. Our skilled technicians and representatives visiting your home will build on our current cleanliness best-practices, including increased sanitization and maintaining an extended distance. We will only enter your home to diagnose a serious roof leak, or inspect internal damage if it is absolutely necessary and with your permission – and only after the use of sanitizers which will be carried in vehicles.
We are also working with our entire delivery team including our service representatives, material suppliers and field crews to ensure our continued support of your family with maximum availability to provide services needed to protect you and your home.
These are extraordinary times, but we have come through challenges together before. Thank you for allowing us to take care of you and your home over these many years. Our Dr. Roof family is here to help you and your family during these trying times with a respectful and appropriate approach.
Thank you for your continued support.
The Dr. Roof Family